Consolidating

Consolidating

Moses Insurance Group has acquired Maloney Petrison Agency, a full-service firm in Williamsville, NY since 1978. The purchase was finalized some weeks back and just announced by Robert Moses. The acquisition of Maloney-Petrison Insurance is a strategic part of the Moses Insurance Group’s expansion and future growth plans in the Greater Buffalo/Western New York region, according to Mr. Moses, who noted “Moses Insurance Group customers enjoy a commitment to personalized service with a focused product line, an advantage that has helped solidify the agency’s reputation as one the most respected and committed insurance providers in the area. We have worked directly with Sandy and the Maloney Petrison Agency for the past 20 years, and we’re looking forward to providing the same high quality care to her clients. We’re a third-generation family insurance agency in Williamsville with the experience and expertise to offer a broad range of personal and business coverage options to meet all of our clients’ needs.” Moses and Maloney Petrison owner Sandy Petrison had collaborated for two decades before Petrison’s recent retirement, making the acquisition near reach. Founded in 1955 by Charles “Herky” Moses, the Moses Insurance Group has been family owned since 1979 when son Robert Moses (CIC) joined the firm and later became its president. Sons Ken Moses (Vice President) and Douglas Moses followed, and in 1988 daughter Carol Holler and another son, Charles Moses, Jr. also joined the company. Ken Moses’ son Jeffrey Moses received his Property and Casualty Insurance Broker’s license in 2008, launching the third generation of insurance professionals within the family-owned and operated business. Moses Insurance Group specializes in writing personal auto, home and life insurance plans as well as insurance policies for small and medium businesses. MIG also offers a program set up for volunteer fire companies in NY. Like Charles “Herky” Moses, the current generation of the Moses Group is active in the Williamsville/Amherst and Western New York community. Moses Insurance Group is a TrustedChoice.com agency and a member of the Strategic Insurance Agency Alliance (SIAA), which provides the firm with a wide variety of insurance carriers and products to help customize plans to meet each client’s individual needs. We congratulate the protagonists on both sides and wish the Moses family continued success…. No stranger to IA readers, Applied Systems has announced that it has signed more than 1,000 insurance agency and brokerage customers in the U.S. and Canada using Applied CSR24, the online self-service application. As demand for online self-service has increased, Applied CSR24 adoption has grown by more than 50 percent each year since 2011. According to the company, “Applied CSR24 enables agencies and brokerages to enhance customer service by providing customers online access to their insurance information and extended service hours through the Applied CSR24 portal. The application also creates more efficient workflow by automating insurance certificate processing, enabling agents and brokers to devote more time to servicing customers and securing new business. Applied CSR24 seamlessly integrates with Applied Epic, Applied TAM and other agency and brokerage management systems and provides a customizable web interface that allows agencies and brokerages to apply their branding to the portal.” A spokesman added: “The insurance industry is rapidly changing, and insurance customers expect agencies and brokerages to deliver customer service through multiple channels, such as websites and mobile devices, alongside traditional types of service,” said Michael Howe, Senior V.P. of product management. “Applied CSR24 has become an essential solution for agencies and brokerages to compete in today’s marketplace by providing customers access to their insurance information online when and where they need it,” he added. In addition to exceeding 1,000 Applied CSR24 customers, Applied Systems also reported processing one million Applied CSR24 transactions during December 2013, the highest one-month aggregate transaction volume ever for the product.