There are plenty of people ready to write off the independent agent as a dinosaur headed for extinction but nothing can be further from the truth. If forced to admit it all these naysayers know that independent agents have one overpowering secret and that is the human touch they provide. It’s no secret that the […]
Our business is changing. Unless you have been living under a rock you know that already. Change in and of itself is not good or bad. Instead, good or bad is determined by the results of that change. Insurance consumers want speed and simplicity in purchasing and handling their insurance needs. They also want to […]
What is insurtech? It’s a recently created name for a growing class of apps, software and insurance startups that use cutting edge technology to quickly and efficiently provide insurance, customer service and customer engagement. If you think insurtech is the answer to writing insurance you’re sadly mistaken. Insurtech is merely a tool to make the […]
I can’t think of a more important advertising campaign for all independent agents to share in than informing consumers of the dangers of choosing insurance protection on what is cheap and fast. I believe that we owe a duty to the public to bring to their attention the serious possibility they will be uninsured or […]
I visit many agency websites as part of my daily routine. Candidly I would have to say there are very few that are inviting to the consumer looking for information and possibly an agent to help them with their insurance protection. The worst are those that say very little and many times haven’t been updated […]
Being a producer has changed dramatically and I believe for the good. In years past when competition was limited the preferred method for getting clients was cold calling, either by phone or in person. The key was to find out when the prospect’s policy renewed and getting some agreement to review their protection for issues […]
Pick up any publication, read any email advertisement or any blog and everything is about the market disruptors sucking up millions of dollars in venture capital and ready to completely change the insurance marketplace. They profess that younger consumers prefer to buy through them because they are comfortable buying online and insist on convenience and […]
It’s been quite a long time since I had the opportunity to sit with someone, other than friends and family, and help them understand how to use insurance to protect the things they treasure. Candidly I miss it! That may sound funny to those of you that get to do this everyday and some of […]
It seemed like it never might happen, at least during my working life. Maybe for personal insurance but not for small commercial prospects including start-ups. There were just too many players unwilling to give up their proprietary information to agree on a simplified underwriting platform that would allow for a multi-line quote from multiple companies […]
I spent some time over the holidays thinking about our business and how it is changing. It’s true that technology is having a major impact on how effectively and efficiently an agency can work with their clients and prospects. Consumers are definitely interested in getting things done quickly and easily. That is a challenge that […]
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