So think about this for a second: what was the most bizarre risk that you have ever insured? Where did the risk originate from? How did it end up in your office? Were you well versed in the type of coverage that was applicable to the risk? Where did you place it…direct with an admitted […]
So a few days ago, Devin and I were rummaging through some old papers and memorabilia of mine, some of which I had not seen in many, many years. Something that I came across was my original New York State insurance license, issued from the now-non-existent NYS Department of Insurance (remember them?) from about thirty-five […]
So what did you do right after the Super Bowl ended? Cheer for The New England Patriots on their exciting win with seconds remaining? Chastise Pete Carroll of The Seattle Seahawks for what some say was a very poor coaching decision to call a pass play, when the whole world was thinking run out the […]
So how many times have your clients come to you and asked, “How do I mess up my insurance policy so that I don’t get paid on a claim?” Not too often, I’m sure, as many insured are very capable of doing this all by themselves and without any assistance or advice on your part. […]
So for my first article of 2015, I want to share with you some- thing that truly doesn’t get enough press, but plays such a huge part in this thing of ours: the Excess and Surplus market. E&S makes up almost 15% of the Commercial Lines direct premiums, but being that the sector is so […]
So when shopping for an agency management system, what exactly are you looking for and what, precisely, are you trying to accomplish? Bigger…better…than what? As you are well aware, there are many extenuating factors that may (and most likely will) contribute to the ever changing landscape of the independent agency, which in turn will affect […]
As someone who has travelled quite extensively throughout the country on both business and pleasure, so many times I have been driving around and said, “Don’t people in this city know how to drive?!?!” Whether it is because of those who are texting and driving, or aggressively driving, or just trying to get home, it […]
[FACE TO FACE] By Michael Loguercio Between You and Me, Keep This On The DownLOAD! So many times when I speak with an agency about purchasing a management system, or switching to the EZLynx Management System from their current provider, one of the questions almost inevitably posed to me is, “What carriers do you download […]
Whenever I speak with an agency, one of the first questions that I ask them is “What makes you different than the agency across the street?” and guess what I immediately hear almost every time: “Our customer service is the best, and our customers are all satisfied!” Well, that’s great, as I am sure that your customers are very “satisfied”, but is purely being satisfied going to keep them renewing with you every year, and more importantly are they going to tell a friend about your firm? Most likely not… so what do you need to do in order to make this happen?
Your Local Neighborhood MARKET-ing So many times you have heard me mention in this column, or in a conversation that we may have had, about how important it is to obviously market both yourself and your business products through community involvement. You have also heard me say many times how important both face to face […]
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