The Insurance Advocate is proud to name Dr. Pamela J. Newman, President and CEO of The Newman Team at Aon Corporation, our 2015 Person of the Year. Dr. Newman has been a leading presence in the industry for years, as she has consistently proven that superior client service can make all the difference…and does.
As we go to press, Zurich Insurance released its fifth annual Advisen Cyber Survey of U.S. risk managers looking at trends in information security and cyber liability. Zurich presented the key findings, analysis and conclusions during a presentation at the Advisen Cyber Risk Insights Conference in New York on October 20th. The results reflect responses […]
What do you think of when you first meet Aaron Levine, owner of LG Insurance? Impressive. Aaron started LG Insurance in 2009 as a scratch agency; in fact this was his first full-time insurance position. In 2007, Aaron focused on commercial real estate and obtained his commercial real estate license. Understanding that you could increase […]
Every other year, the PIA affiliates managed from Glenmont (PIA of Connecticut, New Hampshire, New Jersey and New York) conduct the oldest and largest survey measuring agents’ opinions of their carriers’ performance. As they say in sports, this is a “bi-year” for PIA’s Company Performance Survey. So, the associations conducted the Benchmark Survey to make sure that next year’s Company Performance Survey will measure the items that are most important to agents.
By Dr. Robert P. Hartwig, CPCU and Dr. Steven N. Weisbart, CLU Highlights The U.S. property/casualty industry had a strong first half in 2015. Overall net income after taxes (profits) in the property/casualty (P/C) insurance industry increased by $5.0 billion (up 19.2 percent) in the first half of 2015 to $31.0 billion from $26.0 billion […]
In the world of “customer experience,” formerly known as “customer service,” what’s the difference between outside-in and inside-out? Inside-out thinking for your agency means your focus is on the agency’s processes, systems, and insurance products that are designed and implemented based on internal thinking and intuition. You and your agency are focused on how you […]
It seems that some judges believe that insurance is an entitlement rather than a contract that can be interpreted beyond reason to provide benefits to victims of persons insured even if that person intentionally causes injury. In so doing they forget that insurance is a contract that provides indemnity only for fortuitous actions and can […]
Viviane Etienne Med. Care v Country-Wide Ins. Co. Note: The Court of Appeals here upholds the Viviane Etienne v Countrywide decision from the Appellate Division, which held in effect that a third-party billing company could establish a prima facie case despite the fact that the biller had no personal knowledge of the facts of the […]
It is the rare insurance executive who would argue that innovation will drive a company’s competitive advantage and growth, yet most labor to spark innovation within their organizations. A new KPMG International report states that 48% say they are already being disrupted by new, more nimble, competitors. Based on a survey of 280 insurance executives […]
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