August 29 Cover
August 29
Novel Idea: Safety Strategies — A Forward-Looking Entrepreneur Spreads the “Gospel” of Risk Management to Clients in Thoughtful Book
Adam Friedlander gets it. Communicating with clients on a level that treats them seriously enough to receive the thoughts of widely recognized trendsetters accomplishes a lot. Friedlander, a leader in Safety Group creation and management, has written a new book entitled: Safety and Workers’ Compensation Strategies To Unleash Productivity and Profits,” a series of […]
Milestones…
Readers of the Insurance Advocate are surely saddened by the passing of Jay Fishman, one of the industry’s legendary (a word that is way overused and misapplied, though not in this case) leaders. He epitomized high standards and commitment to the business and its good central purposes in serving the public. RIP. … On a […]
Umbrella Limits: How High Is Up?; Notice of Changes to Renewal Policies Required; Safety First?; An Exclusion You Don’t Want
The federal government is suing a California home owner for $25,000,000 alleging that his negligence caused a 27,500-acre wildfire that took 16 days to contain, destroyed 20 buildings and forced thousands of residents to evacuate. The suit alleges that the cause of the fire was a faulty electrical wiring box that shot sparks, starting a […]
Artificial Intelligence in Digital Marketing
Artificial Intelligence (AI) has made its way into digital marketing, and in more ways than one. We can see some forms of AI impacting our agencies every day online—yes, every day. How could that be possible? Simply put, technology is constantly advancing, and the recent advances in AI have allowed us to have more […]
Tell Your Story Often and Everywhere
The insurance marketplace is changing rapidly. New competitors are joining constantly, many looking to leverage technology and transact primarily or completely online. Existing direct response carriers like Geico, Esurance and Progressive Direct are ramping up campaigns to attract more clients. For many consumers, insurance is something they don’t truly understand and they hate paying for. […]
Four Signs You Have the Wrong Employee
Employees can be a great joy or a huge pain. In many agencies, “we work with the team” is the crux of conversation. It’s challenging to find good staff, so all too often we retain team members who are not a great fit or make our lives harder, because the idea of recruiting overwhelms us. […]
Visualizing the Claims Process
By Peter Zeinoun, Director Customer Support Products, LogMeIn Insurance companies today are often time measured on two key metrics: positive customer experience and operating cost. Achieving these two simultaneously is not always an easy task. Regardless of whether you are the agent fielding an insurance claim or the customer placing it, the claims process can […]
Beating a Person Unconscious Is an Intentional Act
No Coverage for Bar-room Attack I have, until I was blue in the face, reminded my readers that liability insurance only applies to fortuitous events–there must be an accident, an occurrence, an injury without intent to cause the injury–for insurance to apply. Regardless, injured people and their lawyers attempt to gain insurance proceeds by artfully […]
Late Notice Disclaimer Rejected by Intercompany Arbitrator; Court Upholds Award
Matter of Geico Indem. Ins. Co. v Global Liberty Ins. Co. of NY 2016 NY Slip Op 50595(U) Decided on April 8, 2016 Appellate Term, Second Department Edited by Lawrence N. Rogak In an intercompany arbitration, Geico sought loss transfer from Global. Global argued late notice and submitted only its disclaimer letter, which the arbitrator […]
