March 14
J.D. POWER: Soft Market Drives HO Claimant Satisfaction Down
Amica Mutual Ranks Highest in Overall Satisfaction among Homeowners Insurance Claimants For the first time in five years, customer satisfaction among homeowners filing a property claim has slipped, largely driven by declines in satisfaction with the total settlement and service interactions, according to the J.D. Power 2016 U.S. Property Claims Satisfaction Study(SM) just released. The […]
Deserving Credit
“The evil that men do lives after them, the good is oft interred with their bones.” Julius Caesar, Shakespeare Shakespeare’s quote applies to the insurance industry in the public and the media’s eyes all too often. So I thought that a few recent items point to “credit deserved” by insurance people. Leonard Scioscia has been […]
One for the Road
So often we hear about “Driving While Impaired” (DWI), referring to how prevalent it has become, the injuries and deaths that are attributed to those who commit this act and the impact that it has on the offender’s life, the third party who may be involved, their families, and of course insurance. Although DWI (by […]
Email Marketing For the Independent Insurance Agent
Email is a great marketing tool that’s been used for years now. But email marketing has an inherent problem: when you see an email hit your inbox from a big name corporation, do you open it? If the latest deals came up from Target, or if Progressive was emailing you to tell you that you […]
Focus and Finish: Gannon Insurance Agency
Is there a recipe for success? If you ask Steve Gannon, he would say “Yes!” “By a combination of hard work, focus and pure drive, anyone can succeed,” says Steve. “If you aren’t willing to go out on the weekends, take evening appointments when you first start out, you may not get to where you […]
Rep. Blaine Luetkemeyer to Address Big “I”
WASHINGTON, D.C.––The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) announced that Rep. Blaine Luetkemeyer (R-Missouri) will address the association’s Large Agent/Broker and CEO dinner on April 14 during the Big “I” Legislative Conference. “The Big ‘I’ is proud to announce that Rep. Luetkemeyer will be addressing our annual gathering of […]
Defeating the Zebra, Lemonade, Insurify and CoverWallet
Recently many independent agents breathed a sigh of relief as Google announced they were withdrawing from insurance. This news was definitely a positive and welcomed by everyone currently in the insurance business. This is not a time for independent agents to get lax or cocky! Although Google has decided to withdraw, that doesn’t mean they […]
Cyber Insurance: Are you sure you’re covered?
Share with Your Clients An agent presents advice for clients re: Cyber Cover By: Keith Fuller Protecting your balance sheet in the past meant making sure that your property and any additional liability your company has from its day-to-day operations are covered. The world has changed drastically and now you need to be aware of […]
CGL Provides No Cover For Building House on Someone Else’s Land
Insured’s Work On Property Was Clearly Excluded No insurance policy provides coverage for every possible risk of loss. When an insured builder built a house that encroached on the property of another, it sought coverage for the damages of the true property owner. The insurer provided a defense under a reservation of rights but refused […]
