Employees can be a great joy or a huge pain. In many agencies, “we work with the team” is the crux of conversation. It’s challenging to find good staff, so all too often we retain team members who are not a great fit or make our lives harder, because the idea of recruiting overwhelms us. […]
By Peter Zeinoun, Director Customer Support Products, LogMeIn Insurance companies today are often time measured on two key metrics: positive customer experience and operating cost. Achieving these two simultaneously is not always an easy task. Regardless of whether you are the agent fielding an insurance claim or the customer placing it, the claims process can […]
No Coverage for Bar-room Attack I have, until I was blue in the face, reminded my readers that liability insurance only applies to fortuitous events–there must be an accident, an occurrence, an injury without intent to cause the injury–for insurance to apply. Regardless, injured people and their lawyers attempt to gain insurance proceeds by artfully […]
Matter of Geico Indem. Ins. Co. v Global Liberty Ins. Co. of NY 2016 NY Slip Op 50595(U) Decided on April 8, 2016 Appellate Term, Second Department Edited by Lawrence N. Rogak In an intercompany arbitration, Geico sought loss transfer from Global. Global argued late notice and submitted only its disclaimer letter, which the arbitrator […]
Mathews v Allstate Ins. 2016 NY Slip Op 51174(U) Decided on July 28, 2016 Appellate Term, Second Department Edited by Lawrence N. Rogak Plaintiff medical doctor brought a PIP suit in small claims court. At trial, defendant insurer produced a PM&R doctor who testified that the testing done by plaintiff was not medically necessary, […]
It’s Getting Better! The New York State Department of Motor Vehicles (DMV) and the New York State Division of Criminal Justice Services (DCJS) announced that four New York metro areas were recently ranked among the lowest vehicle theft areas in the U.S. The National Insurance Crime Bureau’s (NICB) annual “Hot Spots” report found that in […]
For property and casualty insurers, 2016 could be a tough year, according to a new report just published by S&P Global Market Intelligence, a leading provider of multi-asset class research data and insights. The firm’s 2016 U.S. P&C Insurance Market Report suggests that a combination of elevated catastrophe losses, unfavorable results in the private passenger […]
An Ideally Insurable Risk: Unemployment Insurance? A key insurance concept is “ideally insurable risk.” No, that doesn’t mean the old fire insurance chestnut about covering pig iron under water; it refers to the characteristics of a risk that make it suitable for insurance coverage. The characteristics are: Large number of similar exposure units […]
Recently, I had a routine checkup at a new doctor’s office. After running typical blood work, the physician told me one of the tests seemed off and asked to repeat it. I went back to the lab and got stuck again. I was advised that my results would be posted on the “Doctor’s Portal,” […]
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