“Home insurers’ investments in improved digital interaction channels and bundled product offerings that combine multiple policies under one account are paying off in the form of the highest levels of customer satisfaction in the history of our study,” according to the J.D. Power 2018 U.S. Home Insurance StudySM. However, the ability of insurers to maintain […]
I can’t think of a more important advertising campaign for all independent agents to share in than informing consumers of the dangers of choosing insurance protection on what is cheap and fast. I believe that we owe a duty to the public to bring to their attention the serious possibility they will be uninsured or […]
Important New Book on the Market Francine L. Semaya and Douglas Scott MacGregor have done a lot of thinking on a topic that affects the insuring community substantially. The result is a highly accurate, readable and useful 1,100 page to me: Insurance Law for Common Interest Communities. It is a winner and should be in […]
By Sue C. Quimby, CPCU, AU, CIC, CPIW, DAE – Assistant Vice President/Media Editor Increasing efficiency and safety should be key components of any business plan. Ergonomics, the science of fitting the job to the worker, helps lessen muscle fatigue, increases productivity and reduces the number and severity of work-related injuries. While most often associated […]
The New York Insurance Association’s recent New York Regulatory Symposium in Albany underlined important property and casualty issues with representatives from the New York State Department of Financial Services (DFS). In attendance from DFS were Laura Evangelista, Executive Deputy Superintendent, Insurance Division; Marshal Bozzo, Assistant Deputy Superintendent, Property Bureau; Gerald Scattaglia, Assistant Chief Insurance Examiner, […]
A Personal Tribute As David Louie e-mailed the news, I thought to myself “please, not another heartbreaking obituary, please…and certainly not one with the name Emilio Miret in the title.” These successive months of grave losses from the “golden age” of the independent agent, as many friends have termed it, have set off a sense […]
By Jess Dantice, CEO, Zenjuries Funny how things change, isn’t it? One day you’re making sure your horses have newly shod hoofs for the two-day carriage ride to the neighboring town, and the next you’re online bidding for a chance to become the first civilian to ride a rocket ship around the moon and back. Today’s […]
Statute Makes Individual Adjuster Liable for Tort of Bad Faith The state of Washington, in an attempt to protect consumers, has acted in a way to drive insurers and their employed adjusters out of the state. This case makes it financially dangerous to be an insurance adjuster in Washington state. I have railed against the […]
Williams v New York City Tr. Auth. Plaintiff alleged that he slipped on a greasy substance on the stairs of a subway entrance. Three years into the suit, the Transit Authority moved for summary judgment and included an affidavit from an employee who cleaned those stairs every morning. Plaintiff argued that he needed more discovery […]
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