The digitization of the insurance industry is inevitable but human interaction is still an essential part of the process. Paul Ford, CEO of insurance platform Traffk, explains how the companies that will succeed are those that use data and automation to develop better products and help their agents become advisors. Artificial Intelligence (AI) and automation […]
Spring 2018 Release Includes Launch of Conversation History, User Experience Enhancements, the Next Evolution of Smart Components and More Smart CommunicationsTM, the only independent company focused solely on enterprise customer conversations, has released the latest version of its customer communications management solutions. Many of the enhancements support the company’s new Conversation Cloud framework, which is […]
Missouri General Insurance Agency has selected Applied Epic to serve as their digital foundation to manage business growth for their property and casualty and benefits books of business. Applied Epic will also enable Missouri General Insurance Agency to manage their sales pipeline, forecast sales growth, and quickly identify cross and upsell opportunities via a single […]
The Agents’ Council for Technology (ACT) and the ACORD-User Groups Information Exchange (AUGIE) have announced a joint initiative, the Insurance Digital Revolution (IDR). The objective of the IDR is to drive adoption of digital tools that help agents, carriers and MGAs better serve their clients. This new industry advocacy program will build awareness of digital […]
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